Our dedication lies in providing you utmost value and excellent service when you
sell your old device for cash with us. The commitments listed below stand as a confirmation to our
unwavering resolve in upholding this promise to you.
We promise to pay you 100% of the value quoted or you get your phone back FREE of charge!
Find out more
Paid Same Day*
We know you want your money as quick as you can. We get it! So we promise to make payment on the same
day we receive your phone!
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Free data delete tool
We provide a FREE tool that gives you easy to follow instructions on how to remove personal information
from your used mobile phone or device.
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Free postage
We give you a choice of postage options including a freepost service. Simply register your sale online
and we'll post you a FREE sales pack.
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SSL secure registration
To ensure your personal details are kept safe, our website offers a safe and secure registration
process.
Find out more
Good for the environment
We aim to reuse over 95% of mobile phones received and promise to recycle any non-reusable phones in the
most environmentally friendly way.
Find out more
* Monday to Friday, excluding public holidays. Same day payment does not apply to orders received after 2pm
and in events that are out of our control.
Does my Phone meet the requirements?
No Cracked Screens
We can only accept phones without cracked or smashed screens
No Dents
We can only accept phones without dents and blemishes
Working order
We can only accept phones that are in full working order
Factory Settings
Please make sure your phone has been restored to factory settings and all your data as been wiped.
Price Promise
Our price promise guarantees you receive the full price quoted for your sale provided it meets our
Terms & Conditions of Supply.
Once we receive your phone or device, if we find they do not meet our Terms & Conditions of Supply and the
order
value needs to be amended, we will email you a revised offer for your approval. If you are not completely
satisfied with the revised offer, you can request to have the revised phone or device returned to you FREE
of
charge.
Revised orders will be automatically processed for payment if you do not reply to our revised offer email
within
14 days. Price promise does not apply to blocked (registered lost/stolen) phones or devices.
Paid Same Day*
SmartCellular wants you to get
paid as much as possible,
and as quick as possible!
To make sure you get paid fast, we promise to make payment on the same day* of receipt of your phone or
device. Same day payment promise is subject to orders meeting our Terms & Conditions of Supply.
*Monday to Friday, excluding public holidays. Same day payment does not apply to orders received after 2pm
and in events that are out of our control.
Free data delete tool
Deleting personal data such as phone numbers, text messages and photos from your mobile phone prior
to selling it can be tricky if you don't know how.
Our Mobile Data Delete Tool (the 1st of its kind in Europe) provides step-by-step instructions for most
makes and models. Best of all - it's FREE to use!
Free Postage
Once you have placed an online sell order, we will post you a sales pack which includes a freepost
bag and posting instructions. We offer various posting options which include a freepost service.
Free postage and collection services are only available from the UK.
SSL secure registration
SSL encryption ensures that information passed between our website and your web browser is kept
private.
To verify our credentials simply hover your mouse over the 'secured by SSL' logo on our registration page.
Good for the environment
SmartCellular aim to reuse over 95% of the mobile phones received in various developing markets
where the cost of new mobile phones is sometimes unaffordable.
Where mobile phones are not reusable, we promise to recycle them in the most environmentally friendly way.
We are a Waste Electrical and Electronic Equipment (WEEE) Authorised Treatment Facility and are ISO 14001
Environmental Management System Accredited.
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